WhatsApp Scheduling

Mastering the WhatsApp Ecosystem

In modern practice management, efficiency is found where the patients already live. Alphatic's deep integration with the WhatsApp Business API transforms a simple messaging app into a powerful patient engagement tool.

Automated Communication Flows

• Instant Booking Confirmation: As soon as an appointment is saved in Alphatic, a rich-media message is sent to the patient containing a calendar invite, location pin, and preparation instructions.
• Smart Reminders: Reduce no-shows by configuring automated reminders at T-24 hours and T-2 hours. You can even include a "Confirm" or "Reschedule" button directly in the message.
• Post-Op Care: Automatically send personalized care instructions (PDFs or Videos) based on the procedure code (e.g., Scaling vs. Extraction).

The Unified Inbox

No more switching between your phone and your PC.

• Browser-based Chat: Reply to patient inquiries directly from the Alphatic sidebar.
• Team Access: Multiple receptionists can manage the same WhatsApp line simultaneously with audit trails on who said what.
• Chat-to-Chart: Easily save important chat snippets or media sent by patients (like a photo of an inflamed area) directly into their clinical history.

Automated AI FAQ

Enable the Alphatic Bot to handle common questions:

• "What are your clinic timings?"
• "How do I reach your clinic?"
• "Can I book an appointment for tomorrow?" The bot can check your real-time availability and offer slots without human intervention.

Regulatory Compliance

• Opt-in/Opt-out: Alphatic handles the legal opt-in requirements automatically to ensure you don't get blocked by Meta.
• Official Green Tick: Our team assists you in getting the Official Business Account status for higher trust.